The Consumer Financial Protection Bureau’s (CFPB) mission is to regulate the offering and provision of consumer financial products or services under the Federal consumer financial laws and to educate and empower  consumers to make better informed financial decisions.

The Bureau’s vision is free, innovative, competitive, and transparent consumer finance markets where the rights of all parties are protected by the rule of law and where consumers are free to choose the products and services that best fit their individual needs.

 

The CFPB is committed to providing consumers with up-to-date information and resources to protect and manage their finances during this difficult time and as the situation evolves.

It’s important that consumers protect and manage their finances during the Coronavirus Pandemic.  And the CFPB is committed to providing consumers with current information and resources to help them do that as the pandemic situation evolves.

The CFPB and other financial regulators have encouraged financial institutions to work with their customers to meet their community needs.  You can find CFPB’s guidance addressing the coronavirus for financial institutions—including banks, credit unions, credit reporting companies, and other institutions—on our website.

 

We have created a central hub on www.consumerfinance.gov/coronavirus with resources for consumers to help them protect and manage their finances. 

 

Chinese: https://www.consumerfinance.gov/language/zh/

Vietnamese: https://www.consumerfinance.gov/language/vi/

Korean: https://www.consumerfinance.gov/language/ko/

Tagalog: https://www.consumerfinance.gov/language/tl/

 

 

 

New Comers Guides

 

Beneficiary. Collateral. Debit. Fair market value. These terms might look familiar, but what do they really mean? Now imagine how confusing financial language might sound if you didn’t grow up speaking English. Studies show, people with limited English proficiency may be more likely to fall prey to frauds and schemes, and it can be harder to manage money on a day-to-day basis. That’s why we’ve developed the Newcomer’s Guides to Managing Money to provide people who are new the U.S. system straightforward information about basic money decisions.

Each guide features short tips to help people who may be new to the U.S. banking system learn about different financial products and services.

People can download, post, and share the Web-ready versions of the guides in Chinese, Korean, Vietnamese, Tagalog and more.  order printed copies .

 

 

CFPB publications: Ordering copies in bulk

 

There is the ability to bulk order our materials online. The materials shipped are free of charge. In color and ready to open and place on your shelves. You can order up to 1000 copies at a time. We understand at this time people may not be meeting, however we definitely want to highlight this is available for when it is applicable.

Notice the language drop down for you to choose which language you would like to order.

https://pueblo.gpo.gov/CFPBPubs/CFPBPubs.php

 

 

 

English-Chinese Glossary

 

In 2015, we created a glossary of common financial terms to use when translating financial education materials from English to Spanish or Chinese. Last year we updated the glossaries to include translated financial terms used by other entities as well, including the Federal Housing Finance Agency, Internal Revenue Service, Department of Justice, Federal Deposit Insurance Corporation, Federal Trade Commission, Social Security Administration, Freddie Mac, Fannie Mae, General Services Administration, and National Association of Hispanic Real Estate Professionals. 

We publicly share the glossaries as a free resource to help others provide financial information people who are more proficient in Spanish and Chinese than in English. We invite all financial educators, government agencies, financial service providers, and other organizations serving limited English proficient communities to use the glossary when translating financial forms, disclosures, education material or any other written document. It is not required or mandated for anyone to use the glossary of terms. 

This year the Federal Housing Finance Agency expanded the offering to Vietnamese, Korean and Tagalog which we are working on adding to our website. 

 

consumerfinance.gov/language